Terms
of Use

About These Terms

These Terms of Use (“Terms”) explain the rules that apply when you access or use websites, products, services, and materials provided by Tjibby Marketing (“Tjibby Marketing,” “Tjibby,” “we,” “us,” or “our”).

These Terms apply to your use of:

• tjibby.com and other websites operated by Tjibby Marketing;
• digital products, tools, templates, prompts, frameworks, training materials, and educational resources;
• AI-assisted products and workflows;
• consulting, strategy, creative, and done-for-you services; and
• any other product or service that links to or refers to these Terms.

By purchasing, accessing, or using our products or services, you agree to these Terms.

If a specific product, service, offer, or promotion includes additional terms, those additional terms also apply. If there is a conflict, the terms specifically provided for that product or service will apply to that part of your purchase.

Our Products and Services

Tjibby Marketing provides digital marketing products, educational resources, AI-assisted tools and workflows, templates, creative services, consulting, strategy, and other business and marketing services.

Some of our products are designed to help you create content, develop strategies, generate ideas, analyze information, or work with third-party artificial intelligence platforms.

Our products may change over time as technology, third-party platforms, and our own products evolve. We may update, improve, replace, or discontinue features where reasonably necessary.

Unless we specifically state otherwise, purchasing a Tjibby product does not include ownership of the underlying product, software, prompts, frameworks, methodology, training materials, templates, or other Tjibby intellectual property.

Instead, your purchase gives you permission to use the product according to the license described below.

What Belongs to Tjibby Marketing

Tjibby Marketing retains all rights, title, and interest in its original intellectual property.

This includes, where applicable:

• product names and branding;
• proprietary frameworks and methodologies;
• prompts and prompt systems;
• AI instructions, configurations, and workflows;
• templates;
• training and educational materials;
• written content;
• graphics and original creative assets;
• software, interfaces, and product functionality; and
• documentation and supporting materials.

Buying one of our products means you're buying the right to use it as intended. You are not buying ownership of the underlying Tjibby product or intellectual property.

Unless we give you written permission, you may not copy, distribute, sell, sublicense, publish, share, or provide access to our underlying proprietary materials as a standalone or competing product.

You also may not extract or substantially reproduce our proprietary materials for the purpose of creating, training, or offering a competing product or service.

This section protects our products and proprietary materials. It does not give Tjibby Marketing ownership of your business, your existing materials, or rights belonging to third parties.

What You Can Do With Our Products

We want you to actually use what you buy.

Unless a specific product says otherwise, you may use Tjibby products for your own personal or commercial business activities.

You may also use them as part of services you provide to clients.

For example, you may use a Tjibby marketing tool or framework to help create a marketing strategy, campaign, advertisement, social media post, email, script, or other deliverable for your own business or for a paying client.

You may charge clients for the work and deliverables you create.

What you may not do is resell, redistribute, sublicense, share, clone, or provide access to the underlying Tjibby product itself.

You are responsible for making sure that your use of anything you create complies with applicable laws and with any third-party terms that apply to the tools or platforms you use.

Any rights relating to content generated by a third-party service are also subject to that third party's applicable terms.

AI and Third-Party Platforms

Some Tjibby products are designed to work with third-party services and artificial intelligence platforms such as ChatGPT, Claude, Gemini, Canva, and similar tools.

These services are not operated or controlled by Tjibby Marketing.

Your use of a third-party platform is governed by that provider's own terms, policies, pricing, availability, restrictions, and technical requirements.

This includes any rights or restrictions relating to content generated through that platform.

Tjibby Marketing does not claim ownership of rights that belong to you or to a third-party provider.

Purchasing a Tjibby product also does not automatically give you access to, or a subscription for, any third-party service unless we expressly state that it is included.

Third-party services can change. Features may be added, removed, restricted, renamed, made paid, or discontinued by their providers. We cannot guarantee that a third-party platform will continue to operate in the same way or remain compatible with a Tjibby product indefinitely.

Where reasonably practical, we may update our products in response to significant third-party changes, but we do not control those platforms and cannot guarantee their continued availability or functionality.

Purchases and Payments

Prices are shown on the applicable product, checkout, or offer page.

Unless stated otherwise, prices are charged as a one-time payment. If a product or service uses a subscription, payment plan, recurring charge, or other billing arrangement, this will be disclosed before you complete your purchase.

You agree to provide accurate and complete billing information and authorize the applicable payment provider to process the charges associated with your purchase.

Payments may be processed by third-party payment providers such as Stripe, PayPal, or other providers made available at checkout. Their own terms and privacy policies may also apply to your use of their services.

Unless expressly stated otherwise, prices do not include taxes, duties, or other charges that may apply to your purchase. Where Tjibby Marketing is legally required to collect applicable taxes, these may be added or included as required by law.

We may change our prices at any time. A price change does not affect a purchase you have already completed unless you subsequently agree to a new purchase, renewal, subscription, or other billing arrangement.

If a payment is declined, reversed, disputed, or remains unpaid, we may suspend access to the affected product or service while the payment issue is resolved.

Nothing in this section limits any rights you may have under applicable consumer law.

Refunds and Withdrawal Rights

We want our refund terms to be clear before you buy.

Individual Tjibby products and services may have their own refund policy or voluntary money-back guarantee. Where one applies, it will be stated on the relevant offer, checkout, or refund policy page.

Those product-specific refund terms form part of your purchase.

For example, some Tjibby digital products may include a voluntary refund period even after access has been provided. The exact period and conditions are determined by the refund policy applicable to that particular product at the time of purchase.

Digital content and EU withdrawal rights

If you are a consumer in the European Union or another jurisdiction that provides a statutory withdrawal right, you may have rights in addition to our voluntary refund policies.

For certain digital content supplied immediately after purchase, applicable law may allow the statutory withdrawal right to end once performance begins, provided the required legal conditions have been satisfied.

Where required, we will ask you to expressly consent to receiving immediate access or performance during the withdrawal period and to acknowledge that doing so means losing your statutory right of withdrawal once performance begins.

Accounts and Access

Some Tjibby products or services may require an account, login, access link, invitation, or other method of authentication.

You are responsible for keeping your login credentials and access links secure and for activity carried out through your account.

Unless a product specifically allows multiple users, your access is intended for you or your organization and should not be publicly shared, sold, transferred, or distributed to unrelated third parties.

You may allow employees, contractors, or team members to use a product on your behalf where this is reasonably necessary for your permitted business use, provided that you remain responsible for their use and the applicable product does not specify a different license.

You may not use account sharing as a way to resell or distribute access to a Tjibby product.

We may temporarily restrict or suspend access where we reasonably believe that an account is being used fraudulently, unlawfully, in material violation of these Terms, or in a way that threatens the security or operation of our products or services.

Where reasonably possible, we will give you an opportunity to resolve the issue.

We may permanently terminate access where there is a serious or repeated breach of these Terms, fraud, unlawful activity, unauthorized redistribution of our products, or another legitimate reason that makes continued access unreasonable.

Any suspension or termination under this section does not affect statutory rights that cannot legally be excluded.

Done-for-You, Creative and Consulting Services

Some Tjibby services involve custom work rather than access to a standard digital product.

These may include strategy, marketing, consulting, content creation, design, creative production, advertising-related work, or other done-for-you services.

The specific scope, price, timeline, deliverables, revision terms, and other project requirements may be described in an order form, proposal, checkout page, email agreement, statement of work, or other written agreement.

Where those project-specific terms differ from these general Terms, the project-specific terms apply to that part of the engagement.

What we need from you

You agree to provide information, materials, feedback, approvals, account access, or other cooperation reasonably required to complete the work.

Project deadlines may be affected if required materials, feedback, approvals, or access are delayed.

You confirm that you have the necessary rights and permissions to provide any logos, images, copy, customer information, trademarks, account access, or other materials you give us for use in the project.

Revisions and scope

Revisions are limited to what is included in the applicable offer or project agreement.

Requests that materially change the agreed scope, direction, deliverables, or workload may require additional fees or a new agreement.

Deliverables and underlying materials

Once the agreed fees have been paid, you may use the final deliverables provided to you for the purposes agreed as part of the project, subject to any third-party rights or license restrictions that apply.

Unless expressly agreed otherwise, Tjibby Marketing retains ownership of its pre-existing frameworks, processes, methodologies, templates, prompts, systems, know-how, tools, and other proprietary materials used to create those deliverables.

Providing a finished deliverable does not transfer ownership of those underlying Tjibby materials.

Any third-party assets, software, AI platforms, stock media, fonts, plugins, templates, or similar materials remain subject to their respective licenses and terms.

Results and Your Responsibilities

Marketing is not a vending machine.

Our products and services are designed to provide tools, strategies, ideas, systems, education, creative work, or other assistance. They do not guarantee a particular business result.

We do not guarantee specific levels of:

• revenue or profit;
• sales or leads;
• advertising performance or return on ad spend;
• website traffic;
• followers, reach, engagement, or views;
• rankings or search visibility;
• conversion rates; or
• other business or marketing outcomes.

Results can depend on many factors outside our control, including your offer, market, pricing, execution, audience, competition, advertising platforms, algorithms, economic conditions, and how you use the product or service.

Examples, case studies, demonstrations, projections, testimonials, and previous results are provided for context and do not guarantee that you will achieve the same outcome.

You remain responsible for decisions you make based on our products and services and for reviewing materials before publishing, distributing, advertising, or otherwise using them.

AI-generated information

AI systems can make mistakes.

Where our products help you generate or work with AI-assisted content, you are responsible for reviewing the resulting material before relying on or publishing it.

You should independently verify important factual, legal, financial, medical, technical, or other professional information where appropriate.

Tjibby products are not a substitute for professional advice where professional advice is required.

Acceptable Use

Please use Tjibby products for what they were made for.

You may not use our website, products, services, accounts, or materials to:

• break applicable laws or regulations;
• infringe another person's intellectual property or other legal rights;
• gain unauthorized access to our systems, accounts, or products;
• interfere with the security or operation of our website or services;
• bypass access, licensing, payment, or security restrictions;
• distribute malware or other harmful code;
• fraudulently obtain products, services, refunds, or access;
• share, sell, redistribute, or sublicense access where these Terms do not permit it; or
• copy or extract our proprietary materials to create or offer a competing product or service.

Using a Tjibby product to provide legitimate commercial services to your own clients is permitted as described in Section 4.

If we reasonably believe a serious violation has occurred, we may restrict or terminate access in accordance with these Terms.

Liability

We take reasonable care in providing our products and services, but no website, digital product, AI system, marketing strategy, or third-party platform is completely free from errors, interruptions, or unexpected changes.

To the fullest extent permitted by applicable law, Tjibby Marketing is not responsible for indirect or consequential losses resulting from your use of, or inability to use, our products or services, including loss of profits, revenue, business opportunities, data, or anticipated savings.

We are also not responsible for losses caused by third-party services, platforms, software, outages, policy changes, account restrictions, algorithms, or other circumstances outside our reasonable control.

You remain responsible for reviewing your work and making your own business decisions before acting on information, strategies, recommendations, or AI-assisted content produced using our products.

Where permitted by applicable law, Tjibby Marketing's total liability arising from a particular purchase or service will not exceed the amount you paid to Tjibby Marketing for the product or service giving rise to the claim.

Changes, Availability and Termination

Changes to our products

We may update our products and services over time.

This can include reasonable changes to features, interfaces, instructions, workflows, integrations, content, or technical requirements.

We may also discontinue a product or service where reasonably necessary, for example because of technical changes, security concerns, legal requirements, low usage, or changes to third-party services on which the product depends.

Any changes remain subject to rights you may have under applicable law.

Changes to these Terms

We may update these Terms from time to time to reflect changes to our products, business, technology, or applicable laws.

The current version will be published on this page with its latest revision date.

Where a change materially affects an existing ongoing agreement and applicable law requires notice or consent, we will provide this as required.

Changes will not retroactively remove rights you have already acquired under applicable law.

Ending access

You may stop using our products or services at any time.

We may suspend or terminate access where permitted under Section 8 or where continuing to provide a product or service becomes unlawful or reasonably impossible.

Termination does not remove payment obligations or other rights and obligations that arose before termination.

Provisions that by their nature are intended to continue after termination — including provisions relating to intellectual property, payment obligations, liability, and applicable law — will continue to apply where appropriate.

Governing Law and Consumer Rights

These Terms and your relationship with Tjibby Marketing are governed by the laws of the Netherlands, unless mandatory applicable law provides otherwise.

If you are a consumer, this choice of law does not deprive you of mandatory protections that apply to you under the laws of your country of residence.

We encourage you to contact us first if you have a concern or dispute. We'll make a reasonable effort to resolve the issue directly.

Any dispute that cannot be resolved informally may be submitted to a court with jurisdiction under applicable law.

Nothing in these Terms restricts your right as a consumer to use any court, dispute procedure, authority, or remedy available to you under mandatory applicable law.

Contact

Questions about these Terms?

If you're contacting us about a purchase, including your order number and the email address used for the purchase will usually help us find it faster.